Alka Ranjan
Associate Leadership Team (Product) at ICICI Bank | IIT Bombay
- Role
- Senior Chief Manager (Current Account Product) at ICICI Bank
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Alka Ranjan
14 years+ professional experience in product solutioning, digital transformation…
Experience
Senior Chief Manager (Current Account Product)
Feb 2014 — Present · Hyderabad, IN
Experience of managing end-to-end product solutioning involving product conceptualization, competition benchmarking, industry analysis, implementation, and marketing- Led the online current account opening process (API integration, third party partner based integration, government websites, and video KYC)~ increase of 20x leads in current account sourcing within 3 years- Resourcing and planning of large projects in Corporate Internet Banking (CIB)- Previously a core member of CIB migration team- Incubated ICICI Bank BizCircle GlobalLinker, business networking solution for SES customers (We won the Asian Banker Award for The Best Digital Customer Ecosystem Initiative, May 2021) Responsible for managing B2B clients and liaison with different stakeholders such as legal, compliance, fraud, operational risk, information security, brand, marketing, and anti-money laundering Designed and implemented various customer focused projects to improve the overall customer satisfaction score/ Net Promoter Score (NPS) Channel Management, Capability Building and Campaign Management Driving technology projects for corporates, SMEs, Self-employed segment and operations groupAwards and Recognitions Excellence and Innovation award (2022) for delivering a key project (video KYC) as part of InstaBIZ 2.0 app for business customers Excellence in Delivery award (2017) for excellent performance and exceptional commitment to team work
Skills
- Business Intelligence
- Market Research
- Data Warehousing
- Requirements Gathering
- Insurance
- IT Strategy
- Team Management
- Software Project Management
- Management
- Business Analysis
- Project Management
- Project Planning
- Oracle
- Requirements Analysis
- Analytics
- Strategy
- Business Strategy
- Vendor Management
- Analysis
- Sdlc
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.