Alister Lopes

About Alister Lopes

Strategic E-commerce Manager & Business Analyst with Proven Record of Enhancing Digital…

Experience

1. Senior Business Development Manager

   MakeMyTrip

   Sep 2022 — Present · Mumbai, IN

   Professional Achievements:*- Spearheaded a campaign that resulted in a **46-50% increase** in booking numbers within the Mumbai market- Elevated city-level Gross Merchandise Value (GMV) by an impressive **162%**- Managed Key Accounts and individual hosts for alternate accommodations in the vital business hub of Mumbai.**Business Development & Strategy:**- Implemented training programs to educate hotel partners on digital platforms like Goibibo and MakeMyTrip, aligning with business objectives- Collaborated with cross-functional teams to enhance productivity and maximize room nights- Maintained a portfolio of existing hotel partners/hosts to secure regular business and reduce service issues such as rejections.**Market Expansion & Account Management:**- Led the onboarding of new properties and top sellers through comprehensive market research, negotiation, and strategic documentation- Devised growth strategies rooted in a profound understanding of consumer behavior, market trends, and insights- Crafted and executed targeted marketing strategies for various product categories, adapting to objectives and seasonal demands.**Marketing & Campaign Management:**- Directed marketing campaigns for hotel properties, including MMT assured, Go-stays, and Alternate Accommodations- Partnered with government tourism boards to boost OTA awareness among local hosts- Engaged in online hotel campaigns promoting initiatives like Go-stay, and Safety and Hygiene Programs (Go-safe, Safety, MMT Black/Double Black campaigns).**Financial & Operational Oversight:**- Oversaw the P/L of a premium property set, formulating strategies to enhance revenue generation- Managed the end-to-end supply chain and operations of the property portfolio- Focused on optimizing content, ensuring rate parity, managing inventory, and leveraging social media marketing and content-driven strategies.

Education

• NIIT Pune

  GNIIT, Computer Programming

  2014 — 2017

• University of Mumbai

  Bachelor of Commerce (BCom), Business/Commerce, General

  2014 — 2017

• St. Francis Institute Of Management and Research

  Master of Business Administration - MBA, Marketing/Marketing Management, General

  2018 — 2020

• St. Augustine High School

  High School

  2000 — 2012

Skills

• Management
• Microsoft Office
• Research
• Public Speaking
• Leadership
• Customer Service
• Microsoft Word
• Project Management
• Powerpoint
• Microsoft Excel