Alissa Yee

About Alissa Yee

OVERVIEW:With over 15 years of experience, I have built a steady track record of success in developing and implementing technology-business solutions for an industry-leading retailer. I pride myself on being a sharp, intuitive, and thoughtful professional who can identify business opportunities, options and resolutions through both technology and process strategies. Within these solutions, I consider the perspectives of the customers, the employees, and the company to ensure that all are able to benefit. I have an extensive product management background coupled with delivery of cross-functional projects that meet and surpass business needs. To drive program and project success, I have assembled, developed, and led top-performing teams to exceed expectations. My experience in working at all levels of leadership, bridging communications across multiple functions (15 different technology and business areas), and guiding interdisciplinary teams is transferable to a variety of projects and operating environments. In addition, I am an enthusiast of new and emerging technologies. With the exponential increase in mobile and online usage, I am excited about the future of technology and will maintain awareness of new solutions that can benefit top business objectives. PROFESSIONAL HIGHLIGHTS Double-digit revenue and profit improvements Resolution of mission-critical business problems Significant enhancements in the overall traditional and online customer experienceCREDENTIALS: Bachelor of Arts Degrees, University of Washington Multiple professional training courses throughout career

Experience

1. Principal Enterprise Architect

   Premera Blue Cross

   Jan 2020 — Present

Education

• University of Washington

  Bachelor of Arts (BA), English

• University of Washington

  Bachelor of Arts (BA), Communications

Skills

• Management
• Sdlc
• Business Analysis
• Program Management
• Requirements Analysis
• Vendor Management
• Business Process Improvement
• Project Portfolio Management
• Cross-Functional Team Leadership
• Multi-Channel Retail
• Software Development
• Business Process
• Project Management
• Leadership
• Software Development Life Cycle (Sdlc)
• Retail
• Software Project Management
• Agile Project Management
• Product Management
• Pmo
• Agile & Waterfall Methodologies
• Large, Complex Project Management
• Pmp
• Defining User Interfaces
• Pos Technology Solutions
• Retail Technology Strategies
• Team Leadership
• Point of Sale (Pos) Systems
• Enterprise-Wide Solutions
• Developing High-Performance Teams
• Using Analytics to Create Optimal Solutions
• Total in-Store Experience
• Online Customer Experience
• Product Roadmaps
• Project Delivery
• Customer Satisfaction
• Customer Retention
• Cross-Functional Collaborations
• Data-Driven Decision Making
• Project Cycle Management