Alissa Gahr

Service Delivery Manager

Role
Service Delivery Manager at Deloitte
Location
Austin, TX, US
LinkedIn followers
500 followers

About Alissa Gahr

E-Discovery expert Attorney with 15 years of global experience managing complex litigation matters, working with Fortune 100 corporate clients and Am Law Top 100 law firms.* Core competencies include managing document review projects with hundreds of contractors and millions of documents by using innovative analytical tools and industry leading practices to improve project workflows and cut costs.* Created financially-beneficial solutions by incorporating continuous training opportunities, improving searches to reduce quality management expenditures, educating consultants and clients on optimal work strategies, designing efficient workflows, and spotting issues.* Analytical, technological, and self-motivated, successfully managing simultaneous projects while meeting demanding deadlines.* Proficient in e-Discovery platforms (e.g. Relativity, MFeD, Introspect, Concordance). Relativity Certified User.* Firm-nominated Coach to three mentees.

Experience

  1. Service Delivery Manager

    Deloitte

    Jun 2025 — Present · Austin, TX, US

    Managed multiple large-scale, complex projects with worldwide teams.• Drafted proposals for prospective new clients for e-Discovery services.• Prepared budgets for new projects, reviewed invoices for accuracy.• Designed invoicing tracking systems across 60 projects, reducing outstanding collections from millions to 100K.• Managed efficiencies, designed workflows, and oversaw process improvements.

Education

  • University of Wisconsin-Madison

    Bachelor of Science (B.S.), Psychology

    1998 — 2002

  • DePaul University College of Law

    Juris Doctor, Law

    2004 — 2007

Skills

  • Westlaw
  • Legal Documents
  • Research
  • Medical Malpractice
  • Hearings
  • Microsoft Excel
  • White Collar Criminal Defense
  • Mediation
  • Relativity
  • Real Estate
  • Motions
  • Litigation Support
  • Document Review
  • Strategy
  • Administrative Law
  • Commercial Litigation
  • Briefs
  • Product Liability
  • Fraud
  • Trials
  • Legal Assistance
  • Criminal Law
  • Corporate Law
  • Microsoft Office
  • Personal Injury
  • Legal Issues
  • Alternative Dispute Resolution
  • Legal Compliance
  • Contract Management
  • Ringtail
  • Civil Litigation
  • Courts
  • Leadership
  • Management
  • Breach of Contract
  • Pleadings
  • Criminal Defense
  • Contract Negotiation
  • Project Management
  • Microsoft Word

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Alissa Gahr — Service Delivery Manager at Deloitte in Austin, TX, US | Unifers