Alison Sunahara

Enterprise Project Management Professional Driving Customer Success and Innovation

Role
Customer Success Manager at Metopio
Location
Los Angeles, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Alison Sunahara

Enterprise Customer Success Leader with 8+ years managing strategic SaaS project management implementations and customer relationships across healthcare, government, and tech. Proven success driving adoption, increasing retention, and expanding product usage through cross-functional collaboration and data-informed strategy.

Experience

  1. Customer Success Manager

    Metopio

    Jan 2026 — Present

Education

  • California Polytechnic State University-San Luis Obispo

    Bachelor of Science (B.S.), Recreation, Parks, and Tourism Administration

    2009 — 2013

  • University of California, Berkeley

    Project Management Certificate

    2017

  • University of California, Berkeley

    Project Human Resource Management Certificate

    2016

Skills

  • Google Drive
  • Content Marketing
  • Social Networking
  • Social Media
  • Zendesk
  • Leadership
  • Customer Service
  • Microsoft Powerpoint
  • Microsoft Word
  • Public Speaking
  • Website Design
  • Event Planning
  • Research
  • Wordpress
  • Guided Tours
  • Microsoft Office
  • Microsoft Excel
  • Powerpoint

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