Alison Dutton
Director @Elizabeth Michael Associates
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WORK HISTORY
Director @Elizabeth Michael Associates
Nottingham, GB
EDUCATION
Coventry College
BTEC Business and Finance , Business/Managerial Economics
Tile Hill College
HNC Business and Finance, Business Administration and Management, General
Swansea University / Prifysgol Abertawe
Bachelor of Leisure Management BA, Leisure and Recreation, Tourism Economics, Financial Management and Business Law
ABOUT ALISON DUTTON
With 25 years experience in the recruitment and staffing industry, I have a proven track record of leading large-scale operations across both public sector and non public sector (SMB) markets. As an Operations Director I\'ve driven transformational change, optimised service delivery, and steered teams to success, overseeing diverse functions from contingent labour management to permanent hires across business professional sectors including customer service, admin and clerical, contact centre, finance and insurance.I\'ve led significant transformations including an 18 month overhaul of public sector operations, centralising compliance, digitising processes and restructuring to improve time to hire and onboard, all while increasing customer satisfaction and securing contract renewals.Skilled in operational strategy, team leadership and data driven decision making. My focus on fostering collaborative, people-centric cultures has consistently delivered results, whether navigating the complexities of public sector recruitment or growing new business in competitive markets.
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