Alison Muir
Manager, Voice of Driver Research & Insights at Amazon
- Role
- Manager, Voice of Driver Research & Insights at Amazon
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Alison Muir
Research-driven project manager with 20 years of customer insights, strategic communications, and engagement experience. My skills are used to identify customer needs, develop programs and communications strategies that exceed customer expectations, and align metrics to measure program success.
Experience
Manager, Voice of Driver Research & Insights
Aug 2021 — Present · Bellevue, WA, US
Alison leads the growing Research & Insights team for Amazon\'s Voice of Driver (VoD) program. Our customers are the Flex drivers who deliver groceries and same-day packages across the US and worldwide. Alison leads the development and implementation of custom research projects that study every step in the driver journey. Her teammates listen wherever drivers speak and surface opportunities to improve their day-to-day experience in the last mile. Armed with anecdotes and data, her team partners with internal business teams to prioritize the most impactful actions that make Flex the gig of choice for over Flex drivers around the world.
Education
Boston College
MS, Political Science
Santa Clara University
BS, Political Science
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.