Alison Murray Bender
Project Manager | Data Analyst | Mentor | Educator | Client Manager | Travel Enthusiast
- Role
- Business Services Analyst at City of Durham
- Location
- Durham, NC, US
- LinkedIn followers
- 500 followers
About Alison Murray Bender
Experienced project manager, researcher, and Instructor with a demonstrated history of working in the higher education industry. Skilled in qualitative and quantitative research methods, technical reports, statistical data analysis, curriculum development, project management, and geographic information sciences. Strong education professional with a Doctor of Philosophy (PhD) focused in Recreation, Parks, and Tourism Management from Penn State University.
Experience
Business Services Analyst
Dec 2025 — Present · Durham, NC, US
Help manage the process that external City event producers will follow when hosting events within the City of Durham.Assesses special events that are held in the City and performs quality control, including on site, ensuring compliance with rules and requirements. Frequent weekend work will be required.Ensures that City-provided support services and event producers meet specified commitments.Consults with management and other staff, in particular departmental liaisons participating on the City’s Special Event Review Team (SERT), to troubleshoot and resolve issues to meet event producer needs to successfully host their event and to ensure the City’s needs are met.Serves as liaison to other City departments and to external event producers, as well as event service providers as needed.Works with staff to ensure the application website and materials are up to date and creates additional documents as needed to address event organizer questions.Analyzes operational processes and recommends improvements, develops performance measures, and develops and updates operational plans.Supervises support staff including conducting performance evaluations, coordinating training, and implementing disciplinary action.Processes special event invoices for payment; issues payment reminders to event organizers; tracks payments; and required inspections.Organizes and attends meetings with City staff and event stakeholders; prepares agendas; evaluates event requests and requirements; presents special event related information and potential impact for review.
Education
UC San Diego
UCSD Extension Certificate, Geographic Information Science and Cartography
2019 — 2020
East Carolina University
Master of Science (MS), Sustainable Tourism
2011 — 2012
Penn State University
Doctor of Philosophy (PhD), Recreation, Parks, and Tourism Management
2012 — 2017
North Carolina State University
Bachelor of Science (BS), Parks, Recreation, and Tourism Management
2006 — 2010
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.