Alison Joyce
Business Analyst @Onward Homes
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WORK HISTORY
Business Analyst @Onward Homes
Facilitate process alignment, design and group integration and support future business requirements capture for key group-wide projects.Key achievements include-Creation of a Business Process architecture (Level 0-3) to support group-wide projectsResponsive repairs and voids process capture to support mobilisation of 5 new contracts and an end to end process reviewRequirements gathering for Systems of the Future to review the Housing Management systemsRequirements gathering for Unified Communications platform
EDUCATION
Loughborough University
PGCE, Primary Education
University of York
BA, History
SKILLS
ABOUT ALISON JOYCE
A Lean 6 Sigma Green belt with 18 years of change and project management experience within facilities management, NHS, shared services and housing.A co-operative, conscientious, well organised and disciplined project leader who builds relationships with people across a business to deliver on time and value to the customer.Specialities: Lean Practitioner Lean Six Sigma (DMAIC)Change managementContinuous ImprovementFacilitation and process designProject managementDocumentation management
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