Alison G.

About Alison G.

I am a Senior Operations & HR Leader who believes that the best business results come from a blend of rigorous data integrity and genuine human connection. With over 10 years of experience, I’ve learned that \"optimizing a workflow\" only works if the people behind it feel seen, respected, and supported. I’m a \"roll-up-your-sleeves\" strategist. Whether I’m scrubbing complex data sets to build KPI reporting or aligning objectives with executive stakeholders, my approach is the same: stay honest, stay compliant, and keep the people at the center of the process. My Foundation & Work Ethic: My \"sun-up to sun-down\" grit is in my DNA. I come from a long line of farmers, and I bring that same diligent, roll-up-your-sleeves mentality to the boardroom. I actually enjoy the challenge of working through \"tough clay\"—whether that’s literally in my backyard garden or figuratively in a stalled business workflow. Beyond the Office: I stay motivated through motion and a creative outlet. You’ll usually find me-On the Trails: Running, canicrossing, or bikejoring with my two huskies-Behind the Lens: Capturing the Appalachian Trail through photography-At the Wheel: Throwing pottery—the ultimate lesson in patience and precision. I’m a firm believer that with enough grit, clean data, and a bit of heart, you can navigate any challenge thrown at you.

Experience

1. Director of Operations & Human Resources

   Ignosh Insurance & Risk Management

   Jul 2022 — Present · Emmaus, PA, US

   Executive Leadership: Directed strategy and day-to-day operations for a mid-sized agency, scaling business across 4 regional offices.Carrier Management: Optimized a portfolio of 20+ insurance carriers to maximize market access and product diversity.Operational Turnaround: Re-engineered legacy workflows and dismantled bottlenecks to revitalize stalled agency growth.Retention Strategy: Launched a structured retention workflow that stabilized the renewal book and improved policyholder persistence.Team Transformation: Reskilled a service-based staff into a proactive consultative team focused on value-added client advisory.Multi-Site Governance: Managed all locations through a hybrid model, combining remote oversight with sole on-site executive leadership.HR & Talent: Led the full human capital lifecycle, implementing performance metrics and standardized onboarding to build a high-performance culture.

Education

• The College of New Jersey

  Liberal Arts

• Mercer County Community College

  Associate's Degree, Business Administration

• Ramapo College of New Jersey

  Bachelors of Science, Business Administration and Management

  2012 — 2014