Alison Blakey

Customer Operations Manager @ERIKS

Achieve and exceeding agreed site budgeted trading targets.Responsibility for own, staff and visitors health and safety within the operation, for the promotion of health and safety in line with ERIKS and Customer’s Health & Safety Policies and procedures. Delivering Customer contractual commitments, including Price and Engineering Benefit Savings, Management of Customer Owned Inventory Reduction and Logistical Cost Reduction.Providing ERIKS and Customer management teams, with required reports, Key Performance Indicators and feedback to contribute to the effective planning, budgeting and performance management, within agreed timeframes.Manage the purchasing team to utilise established preferred sources of supply where possible and where supply chain agreements are not in place, develop supplier relationships that deliver minimised costs within agreed service level commitments.Ensure that reporting team members have clearly defined roles and objectives and that they are developed and motivated to achieve the required standards of performance.Ensure that the Customer adheres to contract payment terms.