Alison Schulz
Program Support Lead @Gradient Learning
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WORK HISTORY
Program Support Lead @Gradient Learning
Developed and launched new teacher-leader program to streamline how Gradient Learning supports partner schools; lead 80+ Gradient Guides in enhancing user experience for teachers and school leaders using Gradient\'s Whole Student Learning Platform-Supported 150 schools (reaching teachers and students) in onboarding to Gradient Learning\'s Whole Student Learning Platform (Canvas); developed and refined technical launch processes, led calls with district technology teams, and conducted ongoing data analysis to ensure proper account set-up-Co-led the creation of a Help Ticketing function to support district partners in successfully implementing Gradient Learning\'s Whole Student Learning Platform through Canvas; process 500+ tickets per month with 95% of users indicating a positive and supportive customer service experience.
EDUCATION
Phoenix College
Professional Certification, K-12 Reading Endorsement
Arizona State University
Master of Education (M.Ed.), Elementary Education and Teaching
University of Southern California
Bachelor of Arts (B.A.), International Relations and Affairs; Spanish
Arizona State University
Master of Education (M.Ed.), Educational Leadership and Administration
ABOUT ALISON SCHULZ
Accomplished project manager, learning designer, instructional leader and education…
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