Alison Puterbaugh

About Alison Puterbaugh

I’m passionate about solving problems, learning new things, and tackling complex challenges. My career has been driven by a desire to make a real impact; whether it’s improving workflows, creating innovative solutions, or helping others grow into strong leaders.With over 15 years of experience as a practice manager in a multi-specialty dental office and my current role as a clinical systems manager, I’ve seen firsthand how the right systems and processes can transform day-to-day operations. I understand the challenges office staff face and use that insight to develop practical, technology-driven solutions that improve efficiency and enhance the patient experience.What excites me most is the opportunity to mentor others, share ideas, and build systems that don’t just work but make work easier for everyone involved. My goal is to foster innovation and inspire confidence in every project I take on. AREAS OF EXPERTISE:• Implementation Management– Leading full lifecycle of new implementations for cross-functional teams• Workflow Optimization & System Design – Streamlining clinical operations to enhance efficiency and elevate patient and team experiences.• Technology-Driven Innovation – Leveraging digital tools to improve office workflows, communication, and overall operational success.• Strategic Planning & Change Management – Designing and implementing scalable solutions that support growth and adaptability.• Leadership Development & Team Coaching – Cultivating future leaders and fostering high-performing teams through mentorship and support.• Patient Experience & Office Efficiency – Bridging the gap between clinical operations and technology to create seamless, patient-centered solutions. CORE COMPETENCIES: Leadership | Integrity | Innovation | Strategic Thinking | Process Design | Problem Solving | Adaptability | Coaching & Development | Emotional Intelligence | Team Building | Communication | Technology Integration | Conflict Resolution | Creativity | Critical Thinking | Collaboration | Lifelong Learning CONTACT INFO: Alison P••••••••@gmail.com

Experience

1. Dpms Implementation Manager, IT

   Imagen Dental Partners

   May 2025 — Present · US

   Lead cross-functional internal teams and external consultants to successfully roll out DPMS implementations across all practices * Partner with internal teams to provide system expertise * Coordinate and manage the software adaptation for all teams * Leverage various learning resources to provide and oversee training protocols * Provide updates on new feature releases in software * Partner with functional teams on creation, rollout and training of job aids * Recommend monitoring processes to coach practices on new workflows * Assist with analysis and validation of converted data* Partner with RCM, Technology, Growth, Accounting and Finance to make sure business objectives are met * Provide continuous communication on success and risks of the program to all company levels including practice owners and executive leadership * Serve as a vendor liaison for all practices

Education

• University of Central Florida

  Bachelor of Arts (B.A.)

• Eastern Florida State College

  Associate of Arts (A.A.)

Skills

• Ethical Decision Making
• Outlook
• Annual Reviews
• Creative Problem Solving
• Eaglesoft
• Leading Meetings
• Build Strong Relationships
• Decisiveness
• Highly Ambitious
• Resourceful Problem-Solving
• Learning Quickly
• Multitasking Skills
• Training
• Dependable Team Player
• Quick Thinker
• Microsoft Excel
• Financial Goals
• Sense of Responsibility
• Data Entry
• Cpr Certified
• High Achiever
• Flexibility
• Highly Motivated Self-Starter
• Work Well Without Supervision
• Policy
• Business Analysis
• Dental Insurance
• Team Leadership
• Motivated Self-Starter
• Public Speaking
• Dentistry
• Customer Service
• Medical Records
• Communication
• Leadership
• Photoshop
• Management
• Team Building
• Organization
• Adaptability