Alison Haynes
Director Business Process @ FIS | PMP, Process Improvements, FinTech
- Role
- Director Business Process at FIS
- Location
- Birmingham, AL, US
- LinkedIn followers
- 500 followers
About Alison Haynes
As the Director of Business Operations at FIS Retirement Solutions, Alison oversees and manages the business processes and operations for one of the largest and most innovative technology providers for the retirement industry. She has more than 25 years of experience in financial services and technology, and holds a Project Management Professional (PMP) certification. Alison is skilled in operations management, program management, business analysis, and process improvement. She leads a team of professionals and handles complex and sensitive inter-team projects, vendor governance, cross-team issue resolution, and communication. She delivers high-quality results, manages multiple stakeholders, and drives innovation, efficiency, and growth. She is passionate about creating positive experiences for her business partners, team, and clients, and advancing the fintech industry.
Experience
Director Business Process
Sep 2023 — Present · Birmingham, AL, US
Key Person Roles as needed by Executive (e.g. Relationship Management, Key Client facing initiatives, Interim leader roles, etc.)Built a practice for Business Operations responsible for:• A team of professionals• Business oversight and management for complex or sensitive inter-team projects• Process improvements to maximize process efficiencies across the organization• Cross team issue escalation resolution• Interlocks and Communication• Define, Monitor, and Measure Metrics• Vendor governance and oversight
Education
Jefferson State Community College
Associate of Science - AS, Communications
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