Alison de Spong
Global Client Manager at ServiceNow
- Role
- Global Client Manager at ServiceNow
- Location
- Scottsdale, AZ, US
- LinkedIn followers
- 500 followers
About Alison de Spong
High performing strategic sales leader experienced in developing and supporting complex enterprise customers, and a legacy of achievement in consistently exceeding business goals.• Implements strategic, tactical and competitive strategies to drive multimillion-dollar sales cycles for products, services and education, while managing procurement and internal processes.• Builds strong relationships and trust with C-level executives, SVP’s and within all levels of the organization to create valued references and flagship customers with high long-term customer value.• Worldwide Sales Leader FY17 amongst 1,500+ sales professionals for leading technology solutions provider. Exceeded quota for 9 years, with regular attendance on Compass and President Club trips for outstanding sales performance and leadership.• Proven to turnaround struggling accounts and grow revenue year-over-year, including a large financial global account from a declining revenue stream to an over $110M dollar account including 25% YOY distributed growth.• Coordinates internal teams and partners to meet complex customer needs and drive multiple net new, up-sell, and cross-sell sales cycles.• Delivers high customer satisfaction by ensuring all investments are deployed, as well as providing timely service, which is ultimately measured by high NPS scores and 100% response rates.• Consistent top performer resulting from creating quarterly net new sales and multiple transactions to grow customer spend outside of multi-year ELA’s.• Organization ambassador leading customer success, customer event attendance and executive briefings.
Experience
Global Client Manager
Mar 2021 — Present
Education
University of Arizona
Bachelor of Science (BS)
Pace University
Master's degree
Skills
- Cloud Computing
- Management
- Executive Relationships
- Enterprise Accounts
- Strategic Partnerships
- Leadership
- Sales
- Marketing Strategy
- Enterprise Software
- Sales Management
- Sales Operations
- Professional Services
- Project Management
- Account Management
- Marketing
- Saas
- Product Development
- Business Intelligence
- Building C-Level Relationships
- Solution Selling
- Salesforce.com
- Sales Enablement
- Sales Process
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