Alison Black

Experience

1. Divisional Vice President

   Extra Space Storage

   Jun 2019 — Present · Orlando, FL, US

   Executive with proven track record in both District and Regional, Divisional management roles. Highly skilled in rapid turnaround metric improvement, project management, sales operations, new business development- and new store openings as well as deployment of decision support systems. High-energy- self -motivated and self -accountable Operational leader with an emphasis on building relationships and people development. Sales leader with exceptional sales and business development through technology and people. Excels in aggressive, growth-oriented opportunity environment through the assembly of high-performing leadership and management teams with a strong results oriented bias. Direct day-to-day field operations for the Central Florida Region. Manage a profile of 80 stores within the Central Florida Region to include 2 Senior District direct reports, 10 District Managers and over 150 Property Personnel. Responsible for all aspects of real estate, facilities management, occupancy optimization, P&L, budgeting, capital allocation, store operations and sales execution.Talent management within the Region to include leading the interviewing, hiring and placement of key managers with the Region and company. Training and development of people to export and promote is a priority and expectation.Delivering consistent top line revenue and NOI performance while maintaining operating and labor expenses. Jointly coordinating Customer Service initiatives to drive a higher level of customer service and brand recognition through mystery shop process and top down leadership for a superior end-to-end customer experience.Strong expertise in Metrics, Leadership Measurement, Multi-Unit, Retail Sales Management, Real Estate and Store Operations. Strength as well in P&L, budgeting, cost controls and financial operations within the Property Operations and Store Retail.

Education

• University of Central Florida

  Bachelor of Science - BS-IDS, Minor Public Administration

Skills

• Sales Operations
• Customer Service
• Training
• Customer Satisfaction
• New Store Openings
• New Business Development
• Store Management
• Real Estate
• Loss Prevention
• Recruiting
• Sales
• Account Management
• P&L
• Multi-Unit Management
• Marketing
• New Store Development
• Visual Merchandising
• Merchandising
• Big Box
• Team Leadership
• Leadership
• Sales Management
• Property Management
• Profit
• P&L Management
• Negotiation
• Customer Experience
• Contract Negotiation
• Selling
• Driving Results
• Income Statement
• Retail
• Management
• Team Building
• Inventory Management
• Inventory Control
• Coaching
• Hiring
• Retail Sales
• Business Planning