Alison Beckford

About Alison Beckford

A Compliance Professional(Six Sigma Certified), with experience in variable annuities…

Experience

1. Client Services Representative

   Tiffany & Co.

   Jun 2021 — Present · New York, NY, US

   Provide and deliver world class service, while creating a positive customer experience. An ambassador to the Tiffany brand promoting efficient, effective, courteous and professional services while focusing on customer centricity.Manage all after care services, ensuring a seamless transition from intake to completion.A liaison for the Tiffany brand, establishing and maintaining client relationships.Establish a strong reputation for delivering exceptional internal and external communication and follow through.Embody luxurious and memorable customer satisfaction.Organize and maintain meticulous records for service orders ensuring all policies are met.Act as the primary point of contact for client inquiries reducing potential complaints.Strong attention to detail and communication skills on all service requests.Recommend process improvements for a more efficient organized work environment.Surpass service order targets and assess fees where appropriate.Maintain primary focus in embodying a luxurious customer experience.

Education

• University of London and Royal Holloway University of London

  Certificate, Information Security Context and Introduction to Cyber Security

  2018 — 2018

Skills

• Sarbanes-Oxley Act
• Visio
• Retirement
• Teamwork
• Mutual Funds
• Risk Management
• Software Documentation
• Power Point
• Documentation
• Sox
• Word
• Process Improvement
• Customer Relations
• Outlook
• Investments
• Compliance
• Insurance
• Fixed Annuities
• Securities
• Customer Service
• Microsoft Word
• Problem Solving
• Financial Services
• Six Sigma
• Microsoft Excel
• Microsoft Access