Alisha M.

About Alisha M.

Dynamic and results-driven professional with over 10 years of experience in government and healthcare administration. Contributing my skills and experience forward-thinking organizations dedicated to enhancing services through innovative solutions and effective administration.

Experience

1. Office Operations Supervisor(Payroll & Human Resource)

   U.S. Census Bureau

   Jan 2020 — Present · Dallas-Fort Worth, TX, US

   Ensure the day to day operations run smoothly by solving payroll and personnel issues within the Regional Census Center and Area Census Centers.• Train, coach and supervise a team of payroll and personnel clerks within the Decennial Applicant Personnel and Payroll Systems (DAPPS) department.• Answer calls and assist current and former employees with payroll and/or personnel issues using Oracle software.• Assist Area Census Office Managers with payroll issues to include manually entering timesheets, pulling batches, correcting batch errors, locking batches to complete ACO payroll.• Complete the reissuing process for employee returned payroll checks from financial institutions using the Treasury Check Information Systems (TCIS) and send to the Department of Treasury for reissue.• Process court ordered wage garnishments.• Complete the Regional unemployment insurance benefits claims timely.• Assist Payroll Manager with the final payroll closing process weekly for the RCC and ACOs.• Ensure the ACO closeout process runs smoothly during the final stages of the Census Decennial Operations and prepare the Regional Office for the Post Enumeration Survey (PES).• Ensure all newly assigned projects run smoothly.

Education

• Tarrant County College

  Long Term Care Administration/Long Term Care Management

• South Arkansas College

  Associate of Applied Science, Business Administration and Accounting

• Southern Arkansas University

  Bachelor of Business Administration, Marketing and Organizational Management Double Major

Skills

• Customer Service
• Sales
• Healthcare
• Accounting
• Case Management
• Invoicing
• Management
• Marketing