Alisha Pierce
Vice President, General Liability Claims @Zurich North America
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WORK HISTORY
Vice President, General Liability Claims @Zurich North America
Atlanta, GA, US
Manage the overall GL operational and financial responsibilities of a team of claim professionals and leaders across North America• Develop and manage relationships with internal and external customers to maximize commercial success and customer satisfaction• Analyze and review complex data from multiple sources to make informed recommendations in order to improve claims performance in the immediate and longer term.• Create strategic plan for line of business by evaluating and improving the efficiency of business processes and best practices to enhance customer experience and technical claim outcomes
EDUCATION
Old Dominion University
Bachelor's degree, Criminal Justice
ABOUT ALISHA PIERCE
I have over 20 years of experience in the Property and Casualty arena. I have an established track record of leading people, developing talent and elevating business performance through analytics, creative strategies and meaningful people engagement. My expertise includes Auto, Property and General Liability Claims Management. I have extensive experience at enhancing productivity and developing process improvements to achieve organizational goals.
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