Ali Schwanebeck
Director of Client Success @ FIS | Client Success, Transformation, Talent Development, Operational Excellence
- Role
- Director of Client Relations at FIS
- Location
- Lincoln, NE, US
- LinkedIn followers
- 500 followers
About Ali Schwanebeck
Dynamic Customer Success Executive with 20+ years in FinTech, specializing in transformation, client experience, and operational excellence. Recognized for standing up and repurposing organizations, driving culture change, and elevating profitability through improved customer satisfaction and associate effectiveness. A trusted advisor and charismatic communicator, I excel at building executive relationships, quieting service noise so sales can sell, and leading large-scale teams to deliver measurable business outcomes.My Clifton Strengths are Restorative, Empathy, Connectedness, Achiever, and Relator— reflecting a commitment to meaningful change, collaboration, and results.
Experience
Director of Client Relations
Oct 2023 — Present · Lincoln, NE, US
Education
University of Nebraska at Kearney
BS, Communications
1995 — 2000
Skills
- Banking
- Team Management
- Relationship Management
- Business Process Improvement
- Team Leadership
- Process Improvement
- Account Management
- Sales
- Solution Selling
- Culture Change
- Strategic Partnerships
- Saas
- Strategy
- Integration
- Customer Service
- Financial Services
- Crm
- Business Analysis
- Management
- Team Building
- Strategic Planning
- Business Development
- Program Management
- Vendor Management
- Salesforce.com
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