Alisa Melville

Director of Customer Success

Role
Director of Customer Success at Anthuria
Location
San Francisco, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Alisa Melville

5+ years Customer Success Operations• 7+ years tool procurement, administration and implementation • 7+ years upper management • 6+ years BI and data analytics• 10+ years SaaS Customer Success • SQL, HTML, CSS, and API experience • Salesforce, JIRA, Gainsight, Zendesk, Excel (advanced)• Experience with M&A, growing and retaining customers acquired

Experience

  1. Director of Customer Success

    Anthuria

    Feb 2025 — Present

Education

  • San Francisco State University

    Bachelor of Arts (BA), Sociology

    2003 — 2007

  • University of Denver

    MA International Studies

    2011 — 2013

Skills

  • Community Outreach
  • Microsoft Office
  • Fundraising
  • Program Development
  • Training
  • Sas Statistical Software Proficiency
  • International Relations
  • Independent Research
  • Program Management
  • Grant Writing
  • Powerpoint
  • Microsoft Excel
  • Nonprofits
  • Research
  • Microsoft Word
  • Event Planning

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