Alisa McCay

Role
Sr Director Customer Success at Lumen Technologies
Location
Tulsa, OK, US
LinkedIn followers
500 followers

About Alisa McCay

Customer and Relationship Management professional experienced working within a complex…

Experience

  1. Sr Director Customer Success

    Lumen Technologies

    Sep 2020 — Present

Education

  • Tulsa Community College

    Business Administration, Business Administration and Management, General

  • Haslam College of Business at the University of Tennessee

    Lean Business Process Certification

    2018

  • The University of Tulsa

    Management Information Systems, General

Skills

  • Sdh
  • Provisioning
  • T1
  • Professional Communication
  • Solution Selling
  • Direct Sales
  • Cloud Computing
  • Network Design
  • Sales Management
  • Wireless
  • Voip
  • Sip
  • Wan
  • Dwdm
  • Internet Services
  • Ip
  • Data Center
  • Co-Location
  • Telecommunications
  • Computer Network Operations
  • Metro Ethernet
  • Call Center
  • Session Initiation Protocol (Sip)
  • Unified Communications
  • Voice Over Ip (Voip)
  • Negotiation
  • Sip Trunking
  • Wide Area Network (Wan)
  • Customer Satisfaction
  • Managed Services
  • Account Management
  • Isdn
  • Ethernet
  • Telephony
  • Salesforce.com
  • Integration
  • Vendor Management
  • Call Centers

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Alisa McCay — Sr Director Customer Success at Lumen Technologies in Tulsa, OK, US | Unifers