Alireza Souri
Information Technology Administrator @Lamour
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WORK HISTORY
Information Technology Administrator @Lamour
Montreal, QC, CA
Manage and maintain IT infrastructure, including servers, printers, and network systems.• Administer and troubleshoot Active Directory, Microsoft 365, Exchange Server, and other Microsoft applications.• Install, configure, and manage VMware vSphere environments and virtual machines.• Configure and maintain network devices, including routers, switches, and firewalls.• Implement network security measures such as VPN, firewall policies, and intrusion detection/prevention systems.• Provide technical support to end-users, resolving software and hardware issues efficiently.
EDUCATION
Iran University of Science and Technology
Bachelor's degree, Information Technology
ABOUT ALIREZA SOURI
IT Support & System Administrator with 10+ years of hands-on experience supporting enterprise environments and 120+ users. Specialized in Microsoft 365, Azure AD, Active Directory, VMware vSphere, and endpoint management in hybrid Windows/Mac infrastructures.Currently managing high-volume IT operations at Lamour, resolving 100+ support tickets weekly while maintaining system stability, security compliance, and minimal downtime. Strong background in troubleshooting, network devices, printers, barcode systems, and user lifecycle management.Recognized for fast problem-solving, clear communication, and building reliable IT systems that improve productivity and user satisfaction. Passionate about infrastructure efficiency, automation, and continuous improvement.Open to IT Support, Help Desk Level 2/3, and System Administrator opportunities in Montreal or remote
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