Audrey L. Malone

About Audrey L. Malone

I have over six years of experience in delivering workplace solutions, media consulting, and content strategy across various industries and platforms. As a contract support at CBRE Global Workplace Solutions (GWS), I combine my expertise in financial and operational systems, strategic planning, and communications to provide exceptional service to our client, Latham & Watkins, a leading global law firm. I am responsible for managing and resolving issues related to CMMS, AP, and reporting systems and platforms, as well as ensuring consistent delivery of finance and operations procedures, including monthly client and financial reporting. I also support the account\'s standards, quality, innovation, and DEI initiatives, and promote CBRE culture throughout the account activity. I have a passion for storytelling and problem-solving, and I use them to create strategic plays that tell the client\'s story and achieve their goals. I hold a master\'s degree in Organizational Leadership, a graduate certificate in Human Resources Management, and multiple professional certifications in Leadership, Management, and Diversity, Equity, and Inclusion.

Experience

1. Contract Support

   CBRE Global Workplace Solutions (GWS)

   Aug 2022 — Present · New York, NY, US

   CBRE @ Latham & Watkins & :Financial and operational systems champion/administrator; working and resolving knowledge of CMMS, AP, and reporting systems and platforms. Provide consistent delivery of finance and operations procedures, including monthly client and financial reporting.Uphold account standards per business requirements and changes, and challenge the team’s ability to drive innovation and results.Support people engagement, DEI initiatives, and promotion of CBRE culture throughout account activity. & SME for contract, including scope and terms & conditionsFinancial and operational systems champion/administratorEnsure timely billing for monthly and quarterly maintenance and projects according to the contracted agreements.Create purchase orders that comply with company guidelines for one-off maintenance, extra works, and projects.Respond to weekly inquiries on financial reports for Accounts Receivable, Invoice Pool (Accounts Payable), WIP, and Open POsCollaborate closely with the Account Leader to enhance the financial standards that are evaluated based on the monthly key performance indicators.

Education

• Southern New Hampshire University

  Graduate Certificate, Human Resources Management

• Southern New Hampshire University

  Master of Science - MS, Organizational Leadership, 3.94

  2021 — 2022

• Southern New Hampshire University

  Bachelor's degree, Communication and Media Studies, 3.86

  2018 — 2021

• Shaw Academy

  Professional Diploma, Blogging & Content Marketing, Digital Marketing

  2017 — 2017