Charlotte Chen
Hilton Hotels & Resorts | Regional General Manager, San Francisco Area | Hospitality Leadership | Strategic Operations & Sales Expert
- Role
- Regional General Manager at Hilton San Francisco Union Square
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Charlotte Chen
I am an empathetic and dedicated practical nurse with thirteen years of clinical nursing experience, covering both inpatient and outpatient services. Currently practicing in Caesars Medical Group in Irvine, California, focusing on primary health care, chronic disease management, women\'s health and preventive screening. I am committed to improving cross-cultural patients\' medical experience, paying attention to communication quality and cultural sensitivity, and helping patients better understand and participate in their own health management. I believe that high-quality medical care is not only to treat diseases, but also to establish a trust relationship and a lasting relationship. I am keen on community health activities after work with patients, advocate health education and actively promote medical resources to benefit every corner more fairly.
Experience
Regional General Manager
Hilton San Francisco Union Square
Jan 2024 — Present · San Francisco, CA, US
Oversee operations, sales, and guest experience across multiple Hilton properties in the San Francisco regionLead strategic initiatives to boost market share and revenue growthCollaborate with cross-functional teams to drive sustainability and innovation in hotel services
Education
Cornell Peter and Stephanie Nolan School of Hotel Administration
Master of Hotel Management
2002 — 2004
Boston University School of Hospitality Administration
Bachelor of Hotel Management
1999 — 2002
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