Alim Mulla

About Alim Mulla

An astute and results oriented Technical writer with 3+ years of experience in creating User manuals, Software documentation and Maintenance manuals based on DITA XML using Arbortext, Adobe Framemaker, RoboHelp. Proficient problem-solver who envisions business and technical perspectives to develop workable solutions and creates project deliverables in timely manner.My expertise includes authoring high-quality software documentation, templates, user guides, manuals, instruction manuals, and tour guides. Specialize in the end-to-end process of creating user-friendly documentation. Skilled in proofreading and reviewing peer documents to deliver high-quality content.Key Skills- Research and Organization: Outstanding research skills allow me to assimilate product and project requirements effectively- Planning and Writing: I meticulously plan and write technical content, adhering to standard processes- Editing and Quality Assurance: My editing skills ensure high-quality deliverables, delivered on time.Tools and Technologies- Possess a good understanding of DOc-as-code DDLC, Agile, and SDLC- Familiar with tools such as Arbortext Editor, Adobe FrameMaker, Adobe RoboHelp, Adobe Photoshop, Oxygen XML, Snagit and Microsoft Office-Style Guide: MSTP and Simplified Technical English

Experience

1. Technical Writer

   Sonovision Aetos Ortec Group

   Jul 2021 — Present · Bengaluru, IN

   Write and maintain various documents (Admin Guides, User Guides, and Troubleshooting articles) for SaaS-based software products built on the AWS cloud platform.• Liaise with stakeholders to understand the product feature.• Produce high quality technical documentation.• Work with image and video editing software to produce media contents such as screenshots, images, animated gifs and videos.• Write technical blogs in laymen terms.• Work with product owner and relevant stakeholders to understand future product releases and take part in team planning activities.• Co-ordinate all documentation related activities.• Proficient in Doc-as-Code workflows.• Collaborated with cross-functional teams (developers, QA, product managers) in agile environments to gather information and ensure document accuracy.• Participate and contribute to team agile sprint planning and adapt agile methodology for technical documentation.• Respond to customer feedback and queries as required.• Followed various style guides like Microsoft Manual of Style for Technical Publications (MSTP), Simplified Technical English (STE) and company-specific style guides.• Followed all phases of the Documentation Development Life Cycle (DDLC) systematically.• Knowledge of Agile Methodology.

Education

• Government Polytechnic, Karad

  Diploma in Mechanical Engineering

  2013 — 2016

• Annasaheb Dange College of Engineering and Technology, ASHTA

  Aeronautical engineering

  2017 — 2020