Alika Dias
Client centric operations professional with 13 years exposure - Banking and Insurance profile
- Role
- Client Services Manager at JPMorganChase
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Alika Dias
Banking and financial services professional with 13 years of experience across global client service, markets support, and tax operations within leading multinational organizations. Proven track record in incident management, client escalations, stakeholder communication, and process automation using Alteryx. Skilled in driving operational efficiency, improving reporting accuracy and partnering with stakeholders to deliver high-quality client outcomes while meeting business and regulatory expectations.* Custody Operations* Securities Services* Securities Lending* Fund Accounting* International Tax* Tax Reclaims* Tax Withholding* Prime Brokerage* Incident Management* Markets Operations* Trade Lifecycle* Corporate & Investment Banking* Asset & Wealth Management* Retirement Plan Services* Quality Control* Client Escalation Management* Net Promoter Score review* Client Satisfaction review* Process Optimization* Alteryx Automation
Experience
Client Services Manager
May 2024 — Present
Education
Sikkim Manipal University - Distance Education
Master of Business Administration (M.B.A.), Finance
2012 — 2015
St. Xavier's College
Bachelor of Management Studies ( B.M.S ), Finance
2010 — 2011
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