Alicia Mladsi

Enterprise Customer Success Manager at MindTickle

Role: Enterprise Customer Success Manager at Mindtickle
Location: Shelton, CT, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Alicia Mladsi

Senior Customer Success Manager with fifteen years of client services experience with SaaS companies in Sales Enablement, Social Media Analytics and Financial Services. Diversified management background in Customer Success/Relationship Management, Strategic Accounts, Implementation/Consulting Services and Training. Passionate about building relationships and creating happy and healthy clients!

Experience

Enterprise Customer Success Manager
Mindtickle
Apr 2019 — Present · Shelton, CT, US

Education

University of Connecticut School of Business
Bachelor of Science (B.S.), Finance

Skills

Consulting
Client Relations
Account Management
Management
Relationship Management
Solution Implementation
Options
Presenter: Transcentive Source Conference
Cross-Functional Coordination
Project Management
Service Delivery
Presentations
Presenter: Solium Synergy Conference
Equities
Restricted Stock
Equity Compensation
Presenter: Naspp Chapter Meetings
Client Issue Resolution
Education
Data Import/Export
Partner Management
Training
Customer Satisfaction
Business Development
Employee Stock Options
Software Implementation
Saas
Strategic Partnerships
Customer Retention
Professional Services
Financial Services
Customer Service

Contact information

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Current company

Razorpay

4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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About Alicia Mladsi

Experience

Enterprise Customer Success Manager

Education

University of Connecticut School of Business

Skills

Find verified contacts for anyone on LinkedIn