Alicia Linker

About Alicia Linker

I am a very outgoing person who is very personable. I enjoy working with people. I like…

Experience

1. Housing Support Manager

   Tulsa Remote

   Apr 2023 — Present · Tulsa, OK, US

   Finalist Support- Manage housing-related communications through Slack workspace and inbox- Assist incoming members with housing needs and share available resources- Maintain and update housing resources on the member portal- Curate housing materials for orientation, including incentives, options, and lessee legal rights- Develop and refine homeownership resources in accessible formats. Equitable Housing Program (EHP)- Facilitate and track training sessions with industry experts for EHP partners- Onboard and maintain Realtor/Lender profiles, ensuring equitable distribution of referrals- Collect and evaluate participant feedback on Realtors/Lenders to enhance accountability and performance- Design systems for housing referrals and manage partner onboarding/offboarding processes. Housing Portal Management - Co-develop strategies for the housing portal’s future functionality and resource offerings- Onboard new housing partners, including site visits, walkthroughs, and updates to digital platforms- Monitor partner performance and implement corrective actions when necessary- Conduct regular check-ins with housing partners to share insights, trends, and survey feedback. Resources and Relationships - Build and maintain relationships with Tulsa landlords (multi- and single-family) to expand leasing options- Negotiate and enforce housing incentives- Develop resources for housing-related concerns, including utilities, furniture, internet providers, and handyman services.

Skills

• Leadership
• Marketing
• Microsoft Office
• Sales
• Certified Housing Counselor
• Event Planning
• Customer Service
• Microsoft Word
• Nonprofits
• Time Management
• Powerpoint
• Public Speaking
• Financial Planning
• Credit Counseling
• Outlook
• Social Media
• Ten Key