Alicia Gonzalez

About Alicia Gonzalez

With an extensive background in project management within the Pharmaceutical & Health Care industries, my expertise lies in omnichannel strategies and client relationship building. As the current Program Manager, Omnichannel at Hogarth, I lead initiatives that blend digital and print management to enhance customer engagement across multiple platforms.My tenure as a Client Partner and Account Lead has honed my competencies in lead generation, budgeting, and launch strategies, ensuring the successful delivery of complex projects. The dedication to fostering long-term partnerships is evident in the strategic relationships I\'ve built and maintained, driving client satisfaction and business growth.

Experience

1. Program Manager - Omnichannel

   Hogarth

   Mar 2023 — Present · Titusville, NJ, US

   Dynamic and results-driven Omnichannel Program Manager with extensive experience in the pharmaceutical industry. Proven success in managing client relationships, project lifecycles, and omnichannel program implementation. Certified Scrum Master skilled at leading agile pod teams, optimizing resource management, and ensuring alignment with client objectives. Adept at fostering strong partnerships with key stakeholders, driving continuous improvement, and delivering impactful results through strategic project execution. Proficient in Veeva, Workday, JIRA, Microsoft Office, Adobe Suite, FIGMA, and Confluence, with a focus on enhancing client satisfaction and operational performance.

Education

• Craven Community College

  Accounting and Business/Management

  2002 — 2004

• Chowan University

  Graphic Communications / Business Administration

  2002 — 2004