Alicia Cunningham

Registered Nurse, Burn Unit @Grady Health System

Atlanta, GA, US
MOBILE NUMBERS
+12•••••••31

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WORK HISTORY

Mar 2023 — Present

Registered Nurse, Burn Unit @Grady Health System

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High-acuity burn unit RN providing complex wound care, critical monitoring, and interdisciplinary coordination in a Level I trauma center.Key Contributions:• Active member of Unit-Based Council and Chief Nursing Officer Committee• Mentor for new RN hires, nurse externs, and nursing students• Identify operational and clinical workflow barriers and communicate improvement recommendations to leadership• Deliver evidence-based burn and critical care nursing in high-volume environment

EDUCATION

2013 — 2014

Georgia State University

Master of Business Administration (MBA), Health/Health Care Administration/Management

2002

Georgia State University

Bachelor's degree, Registered Nursing/Registered Nurse

SKILLS

Cardiopulmonary Resuscitation (Cpr)IcuEmergency MedicinePatient AdvocacyInpatient CareEpic SystemsEmrPatient SafetyTelemetryAcute CareIntensive CareAclsBlsCritical CareBasic Life Support (Bls)InpatientU.s. Health Insurance Portability and Accountability Act (Hipaa)HealthcareMedical/SurgicalHospitalsNursing EducationHealthcare ManagementPalsPatient EducationNursingMedical-Surgical

ABOUT ALICIA CUNNINGHAM

I help families and seniors navigate complex healthcare transitions so nothing falls through the cracks.I’m a Registered Nurse, healthcare operator, and founder of Privé Concierge Nursing, a private care navigation service supporting discharge planning, follow-ups, care coordination, insurance navigation, and high-touch advocacy.After 15+ years leading emergency departments, ICUs, trauma centers, and EMS operations, I saw the same problem repeatedly:Patients leave the hospital confused, unsupported, and overwhelmed and families are left to figure out a broken system on their own.Privé exists to fix that gap.What I Bring:• Clinical expertise from Level I trauma centers and critical care environments• Executive leadership experience managing $28M+ budgets and high-volume operations• Real-world operational results, not theoryCareer Highlights:• Increased ambulance company revenue from $20K → $45K/month and grew staff from 5 → 16 employees• Reduced overtime from 15.5% → 0% through operational redesign• Improved ED throughput metrics including door-to-provider time and length of stay• Led ICU, ED, trauma, and EMS teams across high-acuity healthcare systems• Opened and operationalized an ICU overflow unit at Grady Health SystemAreas of Expertise:Care Coordination • Transitions of Care • Case Management • Discharge Planning • Healthcare Operations • Compliance • Insurance Navigation • Leadership • Clinical Workflow OptimizationIf you’re a healthcare provider, facility leader, or organization looking for a trusted care navigation partner or a family seeking clarity in complex care situations. Let’s connect.

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