Alicia Keith
Senior Manager, Risk (Assessments) @Capital One
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WORK HISTORY
Senior Manager, Risk (Assessments) @Capital One
Formerly Discover)Lead enterprise RCSA governance across consumer banking portfolio during merger integration.• Lead enterprise RCSA program across 19 consumer lending departments, strengthening inherent and residual risk assessments and aligning control design effectiveness to ERM and Risk Appetite requirements• Serve as 1LOD risk owner and liaison across first, second, and third lines of defense to ensure consistent risk framework application and regulatory alignment• Directed enterprise control remediation initiative resolving 100 percent of flagged controls, completing 400 plus assessments, executing 680 plus documentation enhancements, eliminating orphaned controls, and restoring more than 500 controls to active monitoring• Designed and executed seven remediation workstreams with daily governance cadence to accelerate issue resolution and eliminate blockers• Built internal risk process improvement function to standardize RCSA methodology, documentation standards, and issue lifecycle management• Currently leading enterprise integration risk heatmap and critical business process assessments to identify emerging risk trends and quantify residual exposure across legacy portfoliosRecipient of Excellence Award for enterprise control optimization leadership.
EDUCATION
Lake Forest Graduate School of Management
Master of Business Administration - MBA
Loyola University Chicago
BBA, Operations Management & Finance
SKILLS
ABOUT ALICIA KEITH
Enterprise risk and governance leader with 12 years of experience leading first line risk ownership within highly regulated financial institutions. I specialize in building and scaling RCSA governance, strengthening inherent and residual risk assessments, and driving sustainable control remediation aligned to Enterprise Risk Management and Risk Appetite frameworks. I currently lead enterprise RCSA governance across consumer lending portfolios including credit cards, deposits, personal loans, and student lending. My work focuses on strengthening control design effectiveness, elevating risk challenge rigor, and aligning legacy operating environments to enterprise governance standards during post acquisition integration. I have built and scaled operational risk validation and testing frameworks in response to regulatory action, reduced large scale control assessment backlogs under Consent Order conditions, and led remediation across portfolios exceeding 500 risk issues. I am known for challenging risk assumptions, improving issue lifecycle governance, and serving as a trusted liaison across first, second, and third lines of defense within the evolving financial services regulatory landscape. MBA in Strategic Leadership completed 2026 with focus on enterprise transformation and governance strategy.
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