Alicia Burns
Mission Driven | Public Safety | Life Safety | Relationship Builder
- Role
- Smartprotect Public Safety Solutions
- Location
- Reston, VA, US
- LinkedIn followers
- 500 followers
About Alicia Burns
Lifelong public safety professional committed to service, safety, and…
Experience
Education
Miami Valley Career Technology Center
Emergency Medical Technition
1996 — 1997
Miami Valley Career Technology Center
Bachelor's Equivalent , Criminal Justice
ITILv3 Foundations Certification
Service Management, Information Technology Infrastructure Library
2010 — 2010
Skills
- Lte
- IT Software Development
- Ip
- Crisis Management
- Disaster Recovery
- Business Continuity
- Homeland Security
- Rms
- Expert Relationship Builder
- Cpe
- Pmp
- Rfp
- Network Design
- Cti
- Service Management
- Ems
- T1
- Government
- Training
- Security
- Voice of the Customer
- Risk Assessment
- Billing Systems
- Testing
- Emergency Management
- IT System Support
- Police
- Cad
- Enforcement
- Public Safety
- Wireless
- Voip
- Telecommunications
- Consulting
- Change Management
- Itil V3 Foundations Certified
- Project Management
- Management
- User Experience
- Computer Aided Dispatch
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