Ally Barna

Empowering the restaurant community to delight their guests, do what they love, and thrive.

Role
Customer Care Expert-kitchen at Toast
Location
Council Bluffs, IA, US
LinkedIn followers
500 followers

Experience

  1. Customer Care Expert-kitchen

    Toast

    May 2024 — Present · Omaha, NE, US

    I provide top notch customer technical support to our Toast restaurant/retail customers. I am experienced in using multiple communication channels including voice and email but primarily I use chat. I was part of a pilot program focused on providing end to end support for almost all campaigns including Payments, Devices/Hardware, Networking and integrations. During this pilot reduced my chat transfer rate by several percentage points and was able to maintain a CSAT rating over 4.5.

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Ally Barna — Customer Care Expert-kitchen at Toast in Council Bluffs, IA, US | Unifers