Alicia Wagner
Technology, Media, Digital, and Telecommunications Unit Senior Director
- Role
- Technology, Media, Digital, and Telecommunications Unit Senior Director at Capgemini
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Alicia Wagner
Dynamic and results-oriented executive with extensive experience in cybersecurity, information technology, systems engineering, sales, and business development in both government and commercial sectors. Demonstrated success in driving execution and growth, recognized through contract awards and professional development programs, including the Capgemini Connect & Drive program and Lockheed Martin Advanced Technical Leadership Program.A proactive self-starter with a unique blend of execution, sales, technical, process, and interpersonal skills. Highly adept at delivering products, professional services, and managed services across various industries.Skilled in structured problem-solving and capable of leading diverse and distributed teams. Frequently sought out as the trusted Subject Matter Expert (SME) to revitalize struggling programs and restore client relationships. Excels in producing high-quality results efficiently and on schedule. Effectively communicates with employees and clients at all organizational levels.
Experience
Technology, Media, Digital, and Telecommunications Unit Senior Director
Mar 2025 — Present
Spearheaded end-to-end management of revenue and contribution margin (CM) across a defined portfolio of accounts, ensuring financial health and strategic alignment.• Cultivated and maintained high-impact relationships with Business Unit (BU) and Market Unit (MU) stakeholders to drive collaboration and client satisfaction.• Delivered accurate financial forecasts, including bookings, revenue, and CM, at the account level to support strategic decision-making and performance tracking.• Provided direct leadership to Service Delivery Managers (SDMs), fostering a high-performance culture and operational excellence.• Influenced and guided sales teams and Business Development Executives (BDEs) through indirect leadership, aligning efforts with unit goals and go-to-market strategies.• Championed client intimacy initiatives, maintaining executive presence and strengthening long-term partnerships.• Promoted a collaborative, growth-oriented culture with a focus on upselling, new logo acquisition, and industry certification advancement.
Education
Appalachian State University
Bachelor of Science - BS, Applied Mathematics
Drexel University
Master of Science - MS, Engineering Management
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