Alicia Smith
Sr. Account Executive helping power transformation through innovation
- Role
- Key Account Manager at Intuit
- Location
- Marietta, GA, US
- LinkedIn followers
- 500 followers
About Alicia Smith
Strategic Account Executive | Enterprise Digital TransformationResults-driven Change Agent with a proven track record of managing high-stakes portfolios exceeding $1.4B in revenue. Expert in orchestrating complex digital transformations, I specialize in displacing legacy systems with modern, cloud-based ERP solutions that drive year-over-year growth, profitability, and operational scale.I am a consultative partner dedicated to the \"Art of the Possible,\" bridging the gap between C-Suite priorities and technical execution. By co-authoring \"future-state\" visions and building resilient business models, I consistently deliver measurable value and best-in-class customer journeys in even the most intricate enterprise scenarios.Technical Expertise & Solution EcosystemERP & Financial ManagementCore Platforms: Intuit Enterprise Suite (IES), NetSuite, Acumatica, Sage X3.Legacy Displacement: Sage 100, QuickBooks Desktop to Cloud Migrations.Specializations: Multi-Entity Consolidations, Fixed Entity Pricing, Cloud-Hosted Solutions (BlyCloud).Integrated Business WorkflowsSupply Chain & Logistics: Warehouse Management Systems (WMS), EDI Integration.Sales & Revenue: CRM Automation, E-Commerce Integration, CPQ (Configure, Price, Quote).Financial Operations: Sales Tax Automation (Avalara/TaxJar), Credit Card Processing, Automated AP/AR.Data & Insights: Advanced Reporting, Business Intelligence (BI), Analytics Dashboards.Strategic Sales MethodologyConsultative Frameworks: Value-Based Selling,\"Art of the Possible\" Demos,\"Future-State\" Modeling.Account Management: QBR Facilitation, C-Suite Relationship Management, Multi-Year Contract Negotiation.Change Management: GTM Strategy, Digital Transformation, AI-Driven Performance Optimization.
Experience
Key Account Manager
Aug 2025 — Present · US
Cultivate high-value relationships with new and existing enterprise clients, serving as the primary strategic touchpoint to drive operational efficiency.Analyze complex customer use cases to eliminate friction and bottlenecks through automated, scalable ERP solutions.IES Certified: Conduct live product tours and technical deep-dives; collaborate with Solution Specialists to deliver customized demos tailored to unique business requirements.Advocate for organizational change by designing and implementing \"future-state\" models that align the IES platform with client growth goals.123% to Goal Q1
Education
Alabama Agricultural and Mechanical University
Business, Management, Marketing, and Related Support Services
1995 — 1999
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