Alicia Ramos Perez

Wire Transfer Investigation Specialist @Seacoast Bank

Miami, FL, US

Investigate and resolve wire transfer discrepancies, collaborating with our intermediary bank, correspondent banks, and internal teams to ensure timely and accurate issue resolution while adhering to AML and fraud prevention standards- Analyze complex wire transfer data, monitored inbound/outbound payments using GPI Tracker, and managed FX conversions through GP.FXQ, ensuring compliance with regulatory requirements and optimizing fee deductions and FX spreads- Conduct system testing and validation within the Wire Transfer System, collaborate with IT to enhance functionality, and implement process improvements to increase efficiency and reduce errors- Prepare detailed reports on wire transfer activities and fraud investigations, contribute to internal audits and regulatory exams, and assist in the development of wire transfer policies and procedures- Maintain current stance with regulatory changes and emerging fraud threats, collaborating with risk management to mitigate risks and maintaining strong relationships with external partners and stakeholders.

Miami Dade College

Bachelor of Science - BS, Data Analytics

Miami Dade College

Associate of Arts - AA, Economics