Alicia Cruz

Senior Product Owner @Edward Jones

Using extensive Agile experience to guide and grow multiple scrum teams through the transition of software development lifecycle from Waterfall to Agile Methodology. Leading the charge on building brand-new modernized solutions to migrate data and process from legacy mainframe platforms to Java-based micro-services platforms, eventually enabling the retirement of mainframe components. Proven track record of taking products from ideation to fruition.• Use Pendo software, which provides product analytics and qualitative feedback, to anticipate and prioritize customer and business needs.• Facilitate epic refinement in order to decompose Initiatives into epics and features then strategically sequence epics across multiple teams to ensure the highest value items are prioritized and aligned to enterprise objectives.• Collaborate with User Experience team to understand problem statements and influence delivery of high quality products while also delivering exceptional experiences.• Liaise with service and change management teams in order to guarantee smooth consumption by users upon deloyment of new features. • Establish KPIs for the newly instituted product area in order to determine baseline and continuous improvement measuring productivity and predictability for the product teams.• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise.