Alicia Marucci
Operations Manager @Indagare
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WORK HISTORY
Operations Manager @Indagare
I lead operations for a high-volume luxury group travel department, managing a team of 4-6 professionals to execute 45 multi-destination journeys annually for 500-700 discerning travelers. I ensure every experience stays within budget, on schedule, and aligned with our brand\'s exacting standards of excellence. Beyond day-to-day operations, I develop talent, implement performance management systems, and partner cross-functionally with Sales, Content, Membership, and Business Development to create seamless client experiences. I drive continuous process improvement, manage complex financial operations including vendor payments and wire requests, and oversee crisis management protocols during peak travel seasons. My role balances operational scalability with the elevated service delivery our luxury clientele expects.
EDUCATION
LIM College
Bachelor of Business Administration (B.B.A.), Marketing
ABOUT ALICIA MARUCCI
Journey\'s Operations Manager with Indagare
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