Alicia M.
Enterprise Applications Leader | Oracle Fusion ERP & Supply Chain Systems | Global Roadmap, Delivery, AI Transformation
- Role
- IT Business Applications Manager at Nissha Medical Technologies
- Location
- Birmingham, AL, US
- LinkedIn followers
- 500 followers
About Alicia M.
My focus is on steering our global business applications roadmap and fostering the successful deployment of IT solutions. We collaborate closely with cross-functional teams and executive leadership to ensure our IT strategies are not only aligned with but also propel business objectives. My expertise in ROI analysis and cost-benefit frameworks plays a crucial role in prioritizing projects that deliver tangible business impacts.My tenure at Nissha Medical Technologies is marked by managing core implementation teams, optimizing vendor relationships through effective contract negotiations and SLA adherence, and driving continuous process improvements within our IT landscape. These efforts are foundational in establishing best practices and enhancing the operational efficiency of IT services. The ability to translate complex technical requirements into strategic business solutions encapsulates the value I bring to Nissha Medical Technologies.
Experience
IT Business Applications Manager
Nov 2024 — Present · Buffalo, NY, US
Own end-to-end service delivery for enterprise business applications, ensuring stable operations, timely issue resolution, and high user satisfaction across Finance, HR, Manufacturing, Supply Chain, and Quality systems.Lead application strategy, enhancements, and global initiatives, translating business needs into scalable solutions, managing roadmaps, software deployment and decommissioning prioritization, vendors, and cross-functional stakeholders.Build and manage a high-performing team of business systemsanalysts and project resources, establishing governance, processes, and metrics to drive continuous improvement, adoption, and business value.
Education
Southern New Hampshire University
Master of Business Administration - MBA, Project Management
2019 — 2021
Boston University Metropolitan College
MBA, Data Analytics
2017 — 2019
University of Montevallo
Bachelor of Science (B.S.), Family and Consumer Sciences/Human Sciences
2005 — 2008
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