Alicia Hess
Senior Customer Success Manager @ Kiddom | Capacity Builder | Collaborative, Equitable & Empathetic Leader | Creative Problem Solver | Education Advocate |
- Role
- Senior Customer Success Manager at Kiddom
- Location
- New Market, MD, US
- LinkedIn followers
- 500 followers
About Alicia Hess
Ambitious professional with 12+ years in learning and development and client success management with keen ability to form genuine and trusting relationships with clients. I maintain these relationships through clear and frequent communication as well as a sincere care for clients\' needs and well-being. Through creative problem solving, strong organizational skills, and a drive for excellence I am committed to a solutions-based approach in maintaining client success and satisfaction.
Experience
Senior Customer Success Manager
Jan 2026 — Present
Education
Goucher College
Master of Education - MEd, School Improvement Leadership
Towson University
Bachelor's degree, Elementary Education and Teaching
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