Alicia Heia
Project Manager @Epic
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WORK HISTORY
Project Manager @Epic
Madison, WI, US
Manage the deployment of Epic’s Resolute Professional Billing application for various healthcare organizations-Lead customer IT teams through the various project implementation phases, which include build, testing, end-user training, and post-live financial stabilization-Collaborate with customer business executives to plan for operational readiness, change management, and project risk mitigation before software deployment.Travel to support healthcare systems across the United States.
EDUCATION
Tufts University
Bachelor's degree
ABOUT ALICIA HEIA
Project Manager at Epic Systems for Resolute Professional Billing
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