Alicia Peters
Account Manager @Splashlight
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WORK HISTORY
Account Manager @Splashlight
NY, US
Serve as the point of contact for customers in my portfolio of clients. • Building SOWs/estimates and balancing budgets, including timely reporting and invoicing. • Forecast and track client account metrics, revenue, and timelines. • Strategize, develop & execute individual account growth plans • Ensure assigned accounts are successfully working with other key stakeholders in Sales, Production, Creative, Merch, and Post Productions. • Understand customer requirements and needs to offer suitable solutions and generate new business. • Resolve issues to maintain and strengthen customer trust. • Manage projects within client relationships, working to carry out client goals while meeting company\'s primary objectives. • Ensure the timely delivery of services and products to clients.
EDUCATION
University of Delaware
Bachelor of Science, Fashion Merchandising
ABOUT ALICIA PETERS
Accomplished Manager with 16 years of success leading operations and business development for multiple large national accounts. Excels at managing and coordinating projects, planning, executing, creating reports, leading meetings, follow-up and ensuring accuracy. Adept at prioritizing, multitasking, streamlining processes, and resolving complex issues. Thrives in fast-paced environments. Proactive, positive, and unflappable. Ability to maintain strict confidentiality. Interpersonally effective at all levels. Focused on business development and strategy. Broad experience in the apparel and beauty industry.
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