Alicia Bradley
Senior Customer Success Manager @Pathful Inc
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WORK HISTORY
Senior Customer Success Manager @Pathful Inc
Serve as a strategic partner to both education and industry stakeholders,ensuring the successful adoption and engagement of Pathful’s platformacross K-12 institutions and industry partners. Manage relationships with educators, school administrators, and industryprofessionals to facilitate scalable virtual volunteering, career exposure, andmentorship opportunities for students. Oversee the implementation and ongoing management of white-labelplatforms, ensuring customization needs, branding elements, and technicalintegrations align with partner expectations. Provide industry partners with insights and best practices for scalingengagement while maintaining a seamless experience for education users. Collaborate and help positively lead team members towards our collectivegoal as the senior on the team. Drive usage, adoption, and retention by aligning product capabilities withpartner goals and continuously optimizing program implementation strategies.
EDUCATION
Northwestern State University
Bachelor of Education - BEd
LSU Shreveport
Master of Education - MEd, Curriculum and Instruction
Northwestern State University
Bachelor of Science (B.S.), Secondary Education and Teaching
ABOUT ALICIA BRADLEY
Customer Success | Learning Professional | Relationship Builder | DEI Advocate
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