Alichea Crawford

About Alichea Crawford

Experienced IT Project Manager and System Administrator with over a decade of success supporting federal agencies including FEMA, DHS, and DoD. I specialize in managing secure enterprise systems, leading cross-functional teams, and executing complex IT projects that enhance mission performance and cybersecurity resilience. Proficient in Active Directory, VMware, Hyper-V, Splunk, ServiceNow, and Windows Server, I combine hands-on technical expertise with strong leadership and communication skills to ensure operational excellence in classified environments.Holding an active TS/SCI clearance with CI Polygraph and certifications in Security+ and CySA+, I bring a proven ability to align technology solutions with organizational goals while maintaining full compliance with federal cybersecurity and NIST standards. Driven by a commitment to innovation and reliability, I strive to deliver secure, efficient, and scalable IT systems that advance mission readiness and protect critical infrastructure.

Experience

1. IT and Staff Support Specialist

   KBR, Inc.

   Nov 2025 — Present

   Provided unit-level IT support, acting as the primary interface between users and the help desk. • Assisted in troubleshooting computer systems, networks, and IT equipment, ensuring minimal downtime. • Managed computer asset issuance and inventory, maintaining accountability for all IT resources. • Supported facilities and logistics functions, enhancing operational efficiency across the organization.

Education

• University of Maryland Eastern Shore

  Bachelor's degree, Criminal Justice/Law Enforcement Administration

  2015 — 2019

• University of Maryland Global Campus

  Bachelor's degree, Computer Science

  2021

Skills

• Social Media
• Mobile Technology
• Research
• Independence
• Powerpoint
• Microsoft Excel
• Microsoft Word
• Microsoft Office
• Teamwork
• Event Planning