Alice Zhao Ed. D.
Instructional Designer, Ed Tech Product Lead, Researcher
- Role
- Learning Experience Designer Ii at Elevance Health
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Alice Zhao Ed. D.
As an experienced educational technology lead and eLearning designer with a demonstrated…
Experience
Learning Experience Designer Ii
Dec 2024 — Present · Indianapolis, IN, US
Design effective and innovative learning solutions for Medicare service associates to enable exceptional member experiences and advocate for whole health- Design and develop highly interactive, compliance-aligned eLearning modules in collaboration with subject matter experts, supporting critical business operations and performance outcomes- Lead projects that integrate emerging learning technologies such as call simulations and gamified microlearning to drive learner engagement and retention- Create and maintain scalable Articulate Storyline templates to streamline content development across teams, ensuring consistency, efficiency, and accessibility in course production- Maintain the New Hire training curriculum, including a series of facilitator and participant guides, assessments, and syllabus- Partner cross-functionally with other instructional designers, trainers, and operations managers to align learning solutions with organizational goals and drive business success.
Education
Indiana University Bloomington
Doctor of Education - EdD, Instructional Systems Technology
Beijing Normal University
Bechelor of Arts, Chinese Language and Literature (Major) English Language and Literature (Minor)
2004 — 2008
Indiana University Bloomington
Master's degree, Instructional Systems Technology
2010 — 2012
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