Alice Louie
- Role
- Senior Technical Program Manager at Slack
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Alice Louie
As a Senior Technical Program Manager at Slack, I have over seven years of experience in…
Experience
Senior Technical Program Manager
Mar 2020 — Present
Lead multiple cross functional teams on new features releases, tracking and communicate progress, identifying risks and mitigation, strategizing and developing our release strategy with a focus on our customer experience - Partner with Program Managers across the company to support company wide initiatives; share best practices, identify inefficiencies and strategize ways to solve them - Work with Engineering Managers to ensure teams are using Agile ceremonies, facilitate scrum ceremonies where needed, assist and help unblock individuals, establish milestones and manage internal release processes - Collaborate with internal stakeholders (product, design, marketing, customer communications, sales, business development, partner engineering, customer experience) to identify and track milestones leading to feature releases
Education
San José State University
BA, Photojournalism
Skills
- Management
- Test Planning
- Editing
- Technical Writing
- Leadership
- Jira
- Analysis
- Quality Assurance
- Crm
- Sales
- Scrum
- Marketing Communications
- SEO
- Highly Detail Oriented
- Customer Service
- Salesforce.com
- Agile Methodologies
- Training
- Project Management
- Product Management
- Technical Documentation
- Marketing
- Mobile Applications
- Customer Relationship Management (Crm)
- Integration
- Product Marketing
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