Alice Thompson

Chief Operations Officer (COO) @Naked Wines

San Francisco, CA, US
EMAILS
a••••••••@nakedwines.com
MOBILE NUMBERS
+12•••••••23

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WORK HISTORY

Aug 2025 — Present

Chief Operations Officer (COO) @Naked Wines

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San Francisco, CA, US

EDUCATION

2017

The University of Chicago Booth School of Business

Master of Business Administration (MBA), Operations, Economics and Entrepreneurship

2006 — 2009

UCL

BA, English Literature

N/A

Primary Venture Partners

Primary Founder Fellow, Entrepreneurship/Entrepreneurial Studies

SKILLS

Event ManagementFrenchMicrosoft ExcelMicrosoft OfficeManagementTeamworkSocial MediaSpanishMicMarketing CommunicationsProject ManagementMarketingOrganizationResearchMarket Research

ABOUT ALICE THOMPSON

I’m a strategic operations executive, a people person, an econ nerd, and an avid adventurer. I specialize in helping high-growth organizations scale smartly - whether through optimizing supply chain and fulfillment, strengthening customer experience, or aligning day-to-day execution with long-term business strategy.My career spans startup, growth-stage, and post-acquisition environments. I started in global education, leading sales and operations across four continents. After earning my MBA from Booth, I joined Home Chef, where I scaled from procurement leadership into the COO role. There, I oversaw fulfillment, logistics, 3PLs, last-mile delivery, vendor partnerships and customer support - growing the team to and the brand to over $1.5b in revenue.My strengths as a leader are building high performing teams in customer-centric environments, connecting the dots between business strategy and operations, and fostering a culture of data-driven continuous improvement. I thrive when partnering with product, marketing, finance, and tech teams to achieve the organization\'s key priorities, whether innovation, growth or profitability.A few key career highlights- Scaled operations at Home Chef through 5x revenue growth, profitability, and acquisition- Navigated surge in demand, supply chain disruptions, and safety & HR policy implementations during COVID-19 pandemic- Launched a workforce-focused startup with early revenue and AI-led product roadmapOutside of work, travel is my favorite thing to do. I’ve lived and worked on four continents, explored 88 countries, and visited all 50 states. Exploring the world gives me perspective on what it takes to build inclusive, globally scalable operations.

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