Alice McCourt
Managing Writer & Editor, Chief Data & Analytics Office @JPMorganChase
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WORK HISTORY
Managing Writer & Editor, Chief Data & Analytics Office @JPMorganChase
New York, NY, US
Manage content for our AI Platform capabilities and AI Research solutions, which are embedded in the business, reflected in scholarly research papers, presented at leading conferences, drive our transformation and result in hundreds of patents for the firm. Recognized for leading content strategy and go-to-market initiatives for the firm\'s proprietary LLM Suite, which supports ~300K employees firmwide with advanced language capabilities and integrated technology tools.
EDUCATION
Northern Illinois University
Master of Science, EDUCATION
ABOUT ALICE MCCOURT
I am a writer and learning enablement expert with 20 years of experience leading learning programs, user documentation and enterprise communication workstreams for technology rollouts. I bring end-to-end experience across the content lifecycle, from design and development through delivery and measurement, with additional depth in governance, product development and customer support. Simplifying technical and regulatory concepts into clear, accessible guidance to drive learner success and business outcomes has been a hallmark across my career at JPMorganChase, PwC, Goldman Sachs and IBM. Most recently, at JPMorganChase, I was the editorial lead for the firm\'s AI Research team, responsible for overseeing development of scholarly publications, marketing communication and learning initiatives. Subsequently, I developed user documentation and training frameworks for the firm\'s AI Platform, partnering with Engineering, Product, Risk and Compliance to enable responsible AI deployment.
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