Ali Alkan
5x Certified Salesforce Administrator | Salesforce Consultant | CPQ | Business Analyst | Salesforce Flow & Automation | Driving CRM & Sales Efficiency | ( Open to Relocation)
- Role
- Salesforce Administrator Consultant at Changeforce Foundation
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Ali Alkan
Salesforce Consultant with 7+ years of hands-on experience delivering impactful CRM…
Experience
Salesforce Administrator Consultant
Nov 2023 — Present · US
Configured and customized Salesforce Sales Cloud and Service Cloud, optimizing business workflows for sales and customer service operations.• Collaborated with stakeholders to gather and analyze business requirements, ensuring Salesforce solutions align with company needs.• Developed and implemented Salesforce Flow Builder automation, approval processes, and validation rules to streamline operational workflows.• Implemented data integrity processes, reducing duplicate records and improving data accuracy across integrated systems• Managed user administration, including profile setups, permission assignments, and role hierarchies for over 200 users.• Conducted system audits to ensure compliance with security best practices and Salesforce updates.• Enhanced Salesforce Marketing Cloud integration for campaign tracking and lead conversion.• Leveraged Slack and Chatter to enhance team collaboration in Salesforce.• Created complex automation flows to streamline lead management and case resolution.• Designed and implemented Einstein Bots to enhance customer interactions and automate responses.
Education
Galatasaray Üniversitesi
Bachelor's degree
Skills
- Project Planning
- Sap Erp
- Sap Products
- Enterprise Resource Planning (Erp)
- Sap Bi
- Sap Netweaver Business Warehouse (Sap Bw)
- Business Strategy
- Business Analysis
- Business Intelligence
- Sap Businessobjects
- Business Objects
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